All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application (General Service) Operational
90 days ago
99.95 % uptime
Today
Search Operational
90 days ago
99.95 % uptime
Today
Generative Search Operational
90 days ago
99.96 % uptime
Today
In-Product Contextual Help Operational
90 days ago
99.95 % uptime
Today
Email Services Operational
90 days ago
99.97 % uptime
Today
Success Center Operational
90 days ago
99.95 % uptime
Today
Analytics Operational
90 days ago
99.95 % uptime
Today
Geo-blocking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
CXone Knowledge Management - Fix Deployed. Event duration 1h 9m. Status = initiating monitoring
Resolved - This incident has been resolved.
May 29, 23:26 UTC
Update - CXone Knowledge Management - Fix Deployed - Generative Search Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and Generative Search is working as intended. We are currently monitoring sites for deployment stability. Event duration 1h 9m
May 29, 13:28 UTC
Monitoring - CXone Knowledge Management - Fix Deployed - Generative Search Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and Generative Search is working as intended. We are currently monitoring sites for deployment stability. Event duration 1h 9m
May 29, 12:24 UTC
Update - CXone Knowledge Management Service Degradation: Generative Search unavailable. The issue has been identified and a fix is being worked on for deployment.
May 29, 12:08 UTC
Update - CXone Knowledge Management Service Degradation: Generative Search unavailable. The issue has been identified and a fix is being worked on for deployment.
May 29, 11:51 UTC
Identified - CXone Knowledge Management Service Degradation: Generative Search unavailable. The issue has been identified and a fix is being worked on for deployment.
May 29, 11:36 UTC
Update - CXone Mpower Expert Service Degradation: GenSearch is currently unavailable and our Engineering team is reviewing the issue at this time.
May 29, 11:31 UTC
Investigating - CXone Knowledge Management Service Degradation: Generative Search Unavailable. The CXone Knowledge Management Engineering team is investigating reports of site
May 29, 11:14 UTC
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

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