CXone Expert - Service Disruption Resolved - All Services Running Normally. The CXone Mpower Expert Engineering team has deployed a fix and monitored the deployment to make sure sites are stable. The issue is now resolved at this time. Event duration 55 mins
Posted Mar 19, 2026 - 12:06 UTC
Monitoring
CXone Expert - Fix Deployed - All Services Running Normally. The CXone Expert Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration - 55 mins
Posted Mar 19, 2026 - 11:55 UTC
Update
CXone Mpower Expert Service Degradation: Sites unavailable. The CXone Mpower Expert Engineering team is investigating reports of site unavailability.
Posted Mar 19, 2026 - 11:42 UTC
Investigating
CXone Expert Service Degradation: Sites unavailable. The CXone Mpower Expert Engineering team is investigating reports of site unavailability.
Posted Mar 19, 2026 - 11:27 UTC
This incident affected: Application (General Service), Search, Generative Search, In-Product Contextual Help, Success Center, and Analytics.