Postmortem -
Read details
Aug 19, 16:36 UTC
Resolved -
CXone Mpower Expert - Service Disruption Resolved - All Services Running Normally. The CXone Mpower Expert Engineering team has deployed a fix and monitored the deployment to make sure sites are stable. The issue is now resolved at this time. Event duration (19 mins)
Aug 13, 15:12 UTC
Monitoring -
CXone Mpower Expert - Fix Deployed - All Services Running Normally. The CXone Mpower Expert Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration (19 mins)
Aug 13, 14:55 UTC
Investigating -
CXone Mpower Expert Service Degradation: Sites unavailable. The CXone Mpower Expert Engineering
team is investigating reports of site unavailability.
Aug 13, 14:44 UTC